Medical Records Request

Online Patient Request Tool

If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.

Patients Submit Requests Here

Third-Party Requesters Submit Here

ShareCare FAQs

When will my online medical record request be ready?

Your records will be ready in 5-7 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images?

Go to: https://payonline.hds.sharecare.com/#!/patients

How do I contact Customer Service?

You may call: 858-244-1811

“I’ve been going to Dallas Associated Dermatologists for several years; driving to their office in Dallas. I’m so happy that they now have an office in McKinney, and while it was tough to not see Dr. Sears, I was more than pleased with Dr. Stroud! I received a very thorough exam, he attentively listened to my concerns and explained everything in very understandable detail. All that and I was in and out in about 40 minutes.”
K.L.